Warranty Conditions:
Since 2011, Noise Factory is dealing in Musical Instruments and Electronic products. We try our best to provide the best deals to our customers and we believe that after-sales service is equally important. We assure you that all the products you purchase from us will be accompanied by their Warranty.
For most of the products, you will get full-service help from the brand’s service center. For every product, you will receive the invoice with a serial number (if available) and a warranty card, if provided by the product brand.
What are the Exclusions to this plan:
- For all types of Guitars and Ukuleles– Fret wear, saddle wear, nut wear, strings, and batteries.
- Setups, adjustments or routine maintenance of any kind.
- Damage to finishes or cracks, splitting, or warping of wood due to changes in temperature or humidity, exposure to or contact with sunlight, fire, moisture, body salts and acids of perspiration, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-approved polishes.
- For tube amplifiers– the warranty does not cover the replacement of the tubes/valves.
- For all instruments and pro audio/video products– Damage, corrosion or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts and acids of perspiration.
- Any damage to an instrument or audio device resulting from customization or modification.
- Normal wear and tear on any part of the instrument, case or gig bag including jacks, controls, switches, plated surfaces, tuning machines, Pickguards, zippers, clasps, handles, latches, knobs, faders, case hardware etc.
- All other damage and deterioration due to normal usage, wear-and-tear, aging, accidents, neglect, abuse, or acts of nature.
- Any product, whose serial number is missing, altered or tampered with, in any fashion.
- Improper use of any power supply, or damage to unprotected equipment circuitry caused by power surges or voltage fluctuation
- Any product purchased from anyone other than noisefactory.in
- Products that have been serviced by unauthorized persons (any person other than Brands Service Center).
- Accessories and Software that are not covered under Standard Warranty.
| Standard Manufacturer Warranty |
Duration | 1 to 10 years, as specified by the brand |
Shipping | To claim a warranty, it is the customer’s responsibility to deal |
Pick up and drop | Customer is required to drop and pickup the product to and from the |
Warranty coverage | The brand covers only product malfunctions |
Product replacement | No, Only on a very rare case when the service center cannot repair the |
Cancellation | The warranty will be cancelled, if the customer fails to provide invoice and warranty card at the time of service. |
Entire Agreement:
Other than as specifically provided in any separate formal purchase agreement between you and Noise Factory, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at our site ‘noisefactory.in’ and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) that is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and Noise Factory.
Acceptance:
By purchasing products and/or services from our site, you agree to be bound by and accept this Agreement. Orders are not binding upon Noise Factory until accepted by Noise Factory. We reserve the right to refuse service to anyone i.e. Noise Factory has the right to cancel any sale transaction before dispatch (refund will be initiated once order will be cancelled in system). Noise Factory will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
Applicable law—Resale Or Export:
You agree to comply with all applicable laws and regulations of the various states and of India. You agree and represent that you are buying for your own personal use only, and not for resale or export.
Headings:
The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.
Please feel free to contact us for any further information on above mentioned terms & conditions.